ITOS architecture has the following characteristics:
Compatible with multiple relational databases (footnote indicates data bases relations SQL Standard 92 like SQL Server, Oracle, Postgress, etc.)
Security outline (7 levels, which even allow the administrator to hide/show functions and data to specific users (For example, sales executives cannot access service costs)
Multilanguage application and reports
BackOffice available on Desktop and HandHeld version for Operations Module
API to create its own reports (Cristal Reports)
Interface for accounting back-office, CRM and Datawarehouse
Own internal collaboration tool
Microsoft Office (Word, Excel) and Linux´s StarOffice compatible
Exportable reports to Word (.doc), PDF, Excel, txt, html, etc.
It has basic core to which more modules can be added when required.
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