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Online Reservations System – ORBE Why ORBE by Coral Technologies? Coral Technologies is a company created 6 years ago by a group of experts in technology and tourism. Through many requests from our clients, we decided to put this booking engine at your disposition in a commercial way, as a low cost service of the highest quality. Like all our products, ORBE is supported by our consulting services and support, which has always backed up our Coral clients. Our main competitive advantages are: - Knowledge of the Tourism sector (Know How)
- Brand Name and credibility in the tourism sector worldwide (participation in the main Latin American and world fairs)
- Technological maturity
- Radar to the technological tendencies of the Tourism industry.
- Support capacity. We have the greatest development, consultancy and support team in Latin America for our segment.
- Most competitive price-quality relation of the market
How much does the service cost? The service is activated and installed at no charge. A 3% commission is charged over the total reservations made through the online service (real sales) during the month. The service does not have any additional cost, and it covers support service from our Customer Service Department. What do I install ORBE? Fill out the installation service request through the form (link), and an account will be activated for you. An e-mail will be sent to you with all the step by step instructions to follow. Likewise, our team of consultants will be in contact with you to guide you and help you install the link on your web page. How long does it take to install it? The installation process is simple: you only add a link to your web page. From that moment, the online reservations system will be ready in 24 hours, while your account is activated and included into your web site. Can ORBE be installed in several web sites? Yes. You only have to add the link or script in each web site What happens if my company offers transportation services? ORBE supports transportation services, packages, tours, additional services, and entrance tickets, besides accommodation services. For any other service, contact to
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Can I sell tours through ORBE? ORBE supports transportation services, packages, tours, additional services, and entrance tickets, besides accommodation services. For any other service, contact to
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Is the payment secure? Payment transactions are made through a secure server. In addition, Coral Technologies has a security and guarantee certificate that authenticates us as a secure platform to do online transactions. See www.verisign.com What statistics does the system generate? One of the unique characteristics of ORBE, is the great resource of statistical indicators that it provides for decision making. Some of these are:
- Percentage of occupation, average stay, day of greater confirmations, most requested room type, amount of average passengers from online sales.
- Unsuccessful search report (failed searches because of lack of space in the inventory).
- Successful search report.
- Successful purchasing report (indicator called conversion-rate). It summarizes how many searches were made by the clients before making a reservation or purchase.
- Average of how many days before a client reserves a service (inventory anticipation or availability).
- Average time your clients navigate in the web site purchasing or making a reservation.
- Average online reservation passengers.
- Most typical reservation, analyzed by type of service, amount of adult passengers, amount of children passengers, average payment.
- Sales report (daily, weekly, monthly)
- Place of origin of the online shoppers (country)
Which credit cards can be used in the system to pay the online service? Any card your credit card payment processor or bank accepts. What happens with cancellations? Cancellations can also be made online and are free of charge. The system will notify the client when a cancellation is made. How can I train myself and my people in the use of ORBE? During the installation process, a Coral Technologies Consultant will train you. Furthermore, Coral Technologies through its Consulting Department will regularly offer online training, with previous invitation. This allows the continuous updating of the system users; receiving tips in the use of ORBE, and much more.
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